Maju24 is committed to protecting your personal data. This document clearly explains how we collect, use, store, and safeguard your information as a user of our platform in Malaysia.
Six core pillars that form the foundation of our approach to protecting every maju24 user's privacy.
All data transmitted between your device and maju24 servers is protected by military-grade SSL encryption. Your information cannot be intercepted by any third party.
Maju24 has never and will never sell, rent, or share your personal data with any third party for marketing purposes without your explicit consent.
You have the full right to access, update, request a copy of, or request deletion of your personal data from maju24 systems at any time.
Your data is stored in premium data centres with multi-layered physical and digital protection, continuous 24/7 monitoring and automatic backups.
Maju24 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards.
We clearly disclose every purpose for data collection, retention periods, and who may access your information. No hidden agenda.
This Privacy Policy ("Policy") describes how maju24 ("we", "Platform" or "maju24") collects, uses, discloses and protects your personal information when you visit and use the maju24 platform in Malaysia.
By registering an account, logging in or continuing to use any maju24 service, you acknowledge that you have read, understood and agreed to this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of our platform.
This Policy applies to all maju24 platform users including visitors, registered members, VIP members and any individual interacting with our services via website or mobile app. We respect your privacy and are committed to ensuring your personal information is handled responsibly, transparently and securely at all times.
This Policy was last updated on 1 January 2026. Any material changes will be communicated to registered users via email or in-platform notification.
Maju24 only collects data that is strictly necessary to provide users with a safe, fair, and integrated service. We do not collect excessive or irrelevant information beyond what is required for platform operations.
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity | Name, date of birth, IC number | KYC verification & legal compliance |
| Contact | Email, phone number | Account communication & security |
| Financial | Bank account number, e-wallet | Deposit & withdrawal processing |
| Technical | IP address, device type | Security & fraud prevention |
| Behavioural | Betting history, favourite games | Personalisation & responsible gaming |
Every piece of information we collect is used for a defined and legitimate purpose. maju24 does not use user data for any purpose beyond what is stated in this Policy without first obtaining your consent.
Your data is used to register your account, verify your identity, process deposits and withdrawals, and enable access to all maju24 platform features. This includes VIP account management, bonus and promotion processing, and maintaining your transaction history.
Technical and behavioural information is continuously analysed by our systems to detect suspicious activity, unauthorised login attempts, and any form of fraud or system manipulation. This protects you and all other maju24 users.
We use your contact information to send important account notifications, verify transactions, inform you of active promotions, and respond to customer support enquiries. You can manage your marketing email preferences through your account settings.
Your game history data enables the maju24 system to detect patterns that may indicate problem gambling. This is part of our commitment to Responsible Gaming and user well-being.
Anonymised aggregate usage data is used to understand usage patterns, identify areas for improvement and develop new features more relevant to the Malaysian player community.
Maju24 processes your personal data on a solid legal basis in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We do not process your data without a valid legal ground.
Maju24 conducts regular Data Protection Impact Assessments (DPIAs) to ensure our data processing practices remain compliant with the latest standards and continue to safeguard user interests.
Maju24 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, in the normal course of platform operations, there are limited scenarios where data must be shared with trusted parties.
Maju24 works with carefully vetted service providers to operate the platform, including payment gateway providers, licensed game providers, encrypted cloud services, and customer support platforms. All providers are bound by strict data protection agreements.
Maju24 may be required to disclose your data to government authorities, law enforcement bodies, or courts when mandated to do so under applicable Malaysian law. We will notify you of any such disclosure to the extent permitted by law.
Some of our service providers may operate outside Malaysia. In such cases, maju24 ensures that any cross-border data transfers are carried out with protections equivalent to or exceeding Malaysia's PDPA standards, including the use of recognised standard contractual clauses.
Maju24 never shares user data with third-party advertisers for personalised ad targeting. Any advertising you see within the platform is managed internally.
The security of your personal data is maju24's absolute top priority. We continuously invest in cutting-edge security infrastructure to ensure your information remains protected against increasingly sophisticated cyber threats.
While we take every reasonable measure to protect your data, no online system can be guaranteed 100% secure. We encourage users to also take personal security precautions, such as using a strong, unique password and never sharing your login credentials.
Maju24 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws and regulations. We do not retain data beyond the necessary period.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | For the duration of the active account | Ongoing service management |
| KYC Records | 5 years after account closure | AML compliance & legal requirements |
| Financial transaction records | 7 years | Tax reporting & audit obligations |
| Security logs | 2 years | Incident investigation & fraud prevention |
| Customer support communication | 3 years | Dispute reference & quality improvement |
| Marketing data (with consent) | Until consent is withdrawn | Promotional communication |
Once the retention period expires, data will be securely deleted or anonymised so it can no longer be linked to your identity.
Under Malaysia's PDPA and maju24's internal policies, you have the following rights regarding your personal data. We are committed to respecting and facilitating these rights easily and without unreasonable charges.
Request a copy of all personal data we hold about you in a readable format.
Request correction of inaccurate or incomplete data in your records without delay.
Request deletion of your data when it is no longer required or when there is no valid legal basis for processing.
Object to the processing of your data for direct marketing purposes or legitimate interests at any time.
Receive your data in a structured, machine-readable format for transfer to another provider.
Request restriction of your data processing under certain circumstances while a dispute or review is ongoing.
To exercise any of the above rights, please contact our Data Protection Officer team via email at [email protected] or via the platform's live chat. We will respond within 30 days of receiving your request.
Maju24 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and analyse platform usage patterns in aggregate.
You can control and manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality and security of your experience on the maju24 platform. Cookie management instructions vary by browser — please refer to your browser's documentation for more details.
Maju24 is an online gambling platform strictly restricted to individuals aged 18 and above. We do not knowingly or intentionally collect personal data from underage individuals.
Should we discover that an individual under 18 years of age has registered an account or submitted data to us, we will immediately close the account, delete all associated data, and refund any deposited funds in accordance with established procedures.
If you suspect a minor has accessed the maju24 platform, please notify us immediately via [email protected] so that immediate action can be taken.
Maju24 reserves the right to update or modify this Privacy Policy at any time to reflect changes in platform operations, new legal requirements, or evolving data protection industry best practices.
Any material amendments — those that significantly affect your rights or how we use your data — will be communicated to you via your registered email or a clear in-platform notification at least 14 days before taking effect.
Minor amendments such as grammatical corrections or clarifications that do not alter the original intent may take effect immediately. The last updated date is always displayed at the top of this page. Continued use of the maju24 platform after the effective date of any amendment constitutes acceptance of the updated terms.
If you have any questions, concerns, or complaints regarding how maju24 handles your personal data, our Data Protection Officer (DPO) is available to assist you.
You also have the right to lodge a complaint with the Malaysian Communications and Multimedia Commission (MCMC) or the Department of Personal Data Protection if you believe your privacy rights have been violated and we have not addressed your complaint satisfactorily.
Your privacy is protected, your data is safe. Now it's time to enjoy the best gaming experience with maju24. Register today and claim your exclusive welcome bonus.